The soft stuff is really the hard stuff.
نویسنده
چکیده
Complex pieces of machinery require regular systematic preventative maintenance to sustain their high-performance standards. The same is true with the complex human "machinery" that runs medical group practices. The behaviors, skills, and attitudes that are often referred to as the "soft 'touchy-feely' stuff" are not a luxury. Quite the contrary--they are essential to achieving and maintaining hard bottom line high performance.
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ورودعنوان ژورنال:
- The Journal of medical practice management : MPM
دوره 23 4 شماره
صفحات -
تاریخ انتشار 2008